Documentation

Learn how to keep your account safe and understand our refund and chargeback policies.

Security & Policy

Enable 2-step verification on your Telegram account
Only respond to verified users or payment-confirmed chats
Use unique usernames for hosting vs personal use

This section provides general information only and does not constitute licensed legal or security advice.

Refunds are issued automatically if SLAs are missed. Low chargeback rates help keep payouts fast and secure.

Refund Policy

We offer refunds on a case-by-case basis within 7 days of the transaction. To request a refund, please contact our support team with a valid reason and supporting documentation. Refunds are not guaranteed and will be evaluated individually.

Chargeback Policy

Chargebacks are discouraged and may result in account suspension. If you encounter any issues with a transaction, reach out to us first to resolve the problem. Unauthorized chargebacks will be contested with relevant documentation.

Security & Policy

Refund Policy

Chargeback Policy

Still have questions?